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Terms & Conditions
Welcome to Theoroma. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please refrain from using our website.
Use of the Website
By using this website, you confirm that you are at least 18 years of age, or that you are accessing the website under the supervision of a parent or legal guardian.
You agree to use the website only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or the rights of others.
Products and Services
Theoroma offers scented candles and related lifestyle products. All product descriptions, images, pricing, and availability are provided for informational purposes only and may be updated or changed without prior notice.
While we make every effort to display accurate product information, minor variations in color, fragrance perception, or packaging may occur.
Orders and Acceptance
Placing an order on our website constitutes an offer to purchase our products. Orders are considered confirmed only after successful payment and receipt of an official order confirmation from Theoroma.
We reserve the right to:
- Cancel or refuse any order
- Limit quantities purchased per customer
- Cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity
Pricing and Payments
All prices listed on the website are subject to change without prior notice and may include applicable taxes unless stated otherwise.
Payments are processed through secure third-party payment gateways. Theoroma does not store your full debit card, credit card, UPI, or bank account details.
Shipping and Delivery
Delivery timelines provided are estimates and may vary depending on location, courier partners, weather conditions, or other factors beyond our control.
Theoroma is not responsible for delays caused by third-party logistics or delivery service providers.
Returns, Refunds, and Cancellations
All return, refund, and cancellation requests are governed by our Refund & Cancellation Policy.
Certain products may not be eligible for return due to hygiene or usage reasons. Approved refunds will be processed through the original payment method within a reasonable time frame.
Intellectual Property Rights
All content on this website, including text, images, logos, graphics, designs, product names, and branding elements, is the intellectual property of Theoroma and is protected under applicable copyright and trademark laws.
Unauthorized use, reproduction, distribution, or modification of any content is strictly prohibited.
User Conduct
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Upload or transmit viruses, malware, or harmful code
- Attempt unauthorized access to the website or its servers
- Copy, reproduce, or misuse website content without permission
Violation of these terms may result in suspension or termination of access to the website.
Third-Party Services
We may use third-party services for payments, shipping, analytics, or marketing. These services operate under their own terms and policies, and Theoroma is not responsible for their actions, performance, or content.
Limitation of Liability
Theoroma shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Use or inability to use the website
- Product usage or delivery delays
- Website errors, interruptions, or technical issues
Our total liability, if any, shall not exceed the amount paid by you for the product purchased.
Indemnification
You agree to indemnify and hold harmless Theoroma from any claims, damages, losses, liabilities, or expenses arising from your misuse of the website or violation of these Terms & Conditions.
Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.
Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon being posted on the website.
Users are encouraged to review this page periodically.
Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
- Email: support@theoroma.com